This is likely to include supporting the participant to:

• assess a number of mainstream, community, informal and provider options

• choose preferred options or providers

• negotiate services to be provided and their prices, develop service agreements and create service bookings with preferred providers

• negotiate services and prices as part of any quotable supports

• arrange any assessments required to determine the nature and type of funding required (eg assessment to determine the type of complex home modifications required)

• decide the budget for each support type and advise any relevant plan manager of the breakdown of funds

• liaise with any plan manager to establish the appropriate claim categories and attribute the correct amount of funds

• link to mainstream or community services (i.e. housing, education, transport, health)

• strengthen and enhance their capacity to coordinate supports, self direct and manage supports and participate in the community, including providing participants with assistance to:

  • resolve problems or issues that arise

  • understand their responsibilities under service agreements

  • change or end a service agreement